SHIPPING & RETURNS
SHIPPING POLICY
At The Roxy Salon, Spa, and Boutique, we aim to provide a seamless shopping experience with reliable and timely delivery. All orders are processed within 3-5 business days and shipped directly to you! Enjoy free shipping on orders over $100! For orders below that amount, a shipping fee of $9.99 applies. Shipping costs and delivery times may vary based on your location and the selected shipping method at checkout. You will receive a confirmation email with tracking information once your order has been shipped. We take care to package each item securely, ensuring it arrives in perfect condition.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. Our return policy allows for returns within 30 days of purchase, provided the item is in its original condition, with tags still attached, and a receipt is provided. Please note that returns are eligible for store credit only. We do not offer refunds. Exchanges are processed as a return for store credit, allowing you to repurchase the desired item. Items on sale or clearance may not be eligible for return or exchange, so please review our policy carefully before purchasing.